News & Articles - WestJet

  • Canadian Airline Introduces Strict Mask Policy with Repercussions for Violators

    WestJet has adopted a ‘zero tolerance mask policy’ to better ensure safe travel on its airplanes. Passengers who refuse to don a face covering may be denied boarding. For those who remove their masks during a flight, the violation could result in the return of the aircraft to the gate and the offending passenger removed. A one-year travel ban with the airline may also be imposed. The rules, which came into effect Sept. 1, apply to all passengers over the…

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  • Canada’s Flight Plan for Safe Travel Receives Support from Airlines, Airports

    Transport Canada has revealed its action plan to reduce the public health risks of COVID-19 while flying. The multi-layered system of safety protocols applies to both airports and planes. They include travel restrictions; mandatory use of face masks for passengers and crew; health checks prior to passenger boarding; temperature screening; restricted services and passenger movement during flights; and enhanced cleaning and sanitation practices. In airports, these designs and measures include enhanced air conditioning and filtration systems; frequent cleaning of high-touch…

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  • Canadian Airlines Open Up All Seats Ending Physical Distancing Onboard

    Canada’s two largest airlines have abandoned physical distancing rules on flights. Air Canada and WestJet are no longer keeping adjacent seats empty between passengers in economy class, including the middle seats in aisles. The return to pre-COVID-19 booking procedures came into effect July 1. The carriers announced they would start filling flights to full capacity a few days prior. Both cite the decision is in response to a pick up in air travel and is in line with the International…

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  • Transat, WestJet named among Canada’s Best Employers

    Press Release CALGARY — Two of Canada’s most recognizable names in travel have once again been named by Forbes as among Canada’s Best Employers. Air Transat moved up an impressive 43 positions to rank eighth on the annual list. In Quebec, meanwhile, the company jumped 10 spots into third. “It’s a huge honour to be in the select club of Canada’s top 10 employers, and to reach the top three in Quebec,” said Christophe Hennebelle, Vice-President, Human Resources and Corporate…

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  • Air Canada, WestJet remove Boeing 737 Max from operating schedule until June

    Press Release MONTREAL — Air Canada has removed the Boeing 737 Max from its operating schedule until June 30 following the manufacturer’s latest guidance about regulatory approval for the plane to fly again. It says the decision is based on operational considerations and is meant to provide customers with certainty around planning and booking travel. Air Canada has a fleet of 24 Boeing 737 Max aircraft, which it and other global carriers grounded last March following two fatal crashes of the aircraft. Boeing advised customers…

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  • WestJet drives increased domestic tourism with new flight bridging Charlottetown and Calgary

    Press Release: Airline announces a 35 percent increase in flights to YYG with new non-stop service connecting Prince Edward Island to Western Canada WestJet today is bridging new domestic connections between the east and the west with the introduction of new non-stop seasonal service between Charlottetown, P.E.I., and Calgary beginning June 25, 2020. “As the official airline of Destination Canada’s domestic tourism campaign, we are proud to invest in this historic new connection,” said Charles Duncan, WestJet Chief Strategy Officer. “Our partners in both P.E.I and Alberta are…

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  • WestJet adding Halifax-Manchester service

    Press Release: WestJet is adding a new connection across the Atlantic into the United Kingdom with non-stop service between Halifax, NS, and Manchester, UK, beginning June 5, 2020. In terms of its Atlantic gateway services, the airline will also operate more than 300 seasonal departures from Halifax to London (Gatwick) and Glasgow, Scotland. “WestJet is continuing to invest in our Atlantic gateway, connecting Nova Scotia to the world and the world to Nova Scotia in new ways,” said Charles Duncan,…

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  • Air Canada, WestJet push back return of Boeing 737 Max until early spring

    Press Release TORONTO — Canada’s two biggest airlines are keeping the grounded Boeing 737 Max off their flight schedules for at least the next two months in a move that could impact passengers already slated for spring getaways and cut down on flight options for travellers looking to book. Air Canada said it recently opted to push back the return of the Boeing jet through March 31. WestJet said it has pulled its 13 Max planes from the schedule until…

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  • WestJet most punctual airline in Canada, report says

    Press Release Air Canada placed 20th behind big U.S. carriers, British Airways and Air China WestJet Airlines Ltd. ranks as the most punctual airline in Canada, according to a travel data provider. And the Calgary-based carrier placed sixth among airlines in North America last year, OAG said in its annual report examining on-time performance. The report also lists WestJet at No. 15 among low-cost carriers worldwide, with 79 percent of its flights on-time. Air Canada squeaked into the punctuality league, placing 20th…

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  • WestJet Launches Toronto-Roatan Weekly Service

    Press Release WestJet launched its new weekly Toronto-Roatan route Sunday. The new service will depart Toronto on Sundays at 9;30am arriving at 1:11 pm and depart Roatan Sundays at 1:10om, arriving in Toronto at 7:27 pm. “In the last five years, there has been a 60 percent increase in the number of Canadians travelling to Roatán,” said Alexander Leon, Trade Commissioner, Canadian Embassy for Costa Rica, Honduras and Nicaragua. “Tourism is one of the sectors that most directly and positively…

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