News & Articles - WestJet

  • WestJet wins top honours for marketing at 2019 Airline Strategy Awards

    Press Release WestJet has been awarded top honours for marketing at the 2019 Airline Strategy Awards in London, England. “We’re proud management team that has demonstrated excellence in any aspect of airline marketing over the past year. This includes excellence and innovation in areas including, but not restricted to, marketing strategy, new product development, branding, digital marketing, advertising and promotion, customer relationship management, ancillary revenue generation, sales, and distribution. The recognition focused on evidence of a focused and differentiated marketing…

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  • WestJet expands winter schedule with more flights, more often

    Press Release As part of its 2019/2020 seasonal winter schedule, today WestJet announced increased frequency and improved connectivity from its hubs to more destinations across its network. WestJet’s seasonal schedule for winter 2019/2020 features more flights from Calgary, Vancouver and Toronto to domestic, transborder, international and sun destinations and includes WestJet’s seasonal service to both Paris and Nashville from Calgary, commencing earlier than past years on March 12 (Paris) and March 16 (Nashville). WestJet’s popular daily summer seasonal service between…

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  • WestJet, Delta Air Lines obtain government permission for transborder joint venture

    Press Release WestJet and Delta Air Lines today announced that their proposed U.S.-Canada transborder joint venture has received clearance under Canada’s Competition Act from the Canadian Competition Bureau (CCB). The CCB issued a no-action letter confirming that it does not intend to challenge the proposed joint venture agreement between WestJet and Delta Air Lines. “Today’s clearance by the CCB is an important step towards satisfying the conditions necessary to implement the proposed WestJet-Delta transborder joint venture,” said Ed Sims, WestJet…

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  • WestJet retools on-board amenities as part of Dreamliner launch

    Press Release Following the successful launch of WestJet’s Dreamliners from Calgary to London (Gatwick), Paris and Dublin, guests travelling across WestJet’s global network can now experience the airline’s elevated amenities and on-board experience. Tailored to showcase WestJet’s authentic Canadian story, enhanced service offerings and products are featured across WestJet’s Boeing 787 Dreamliners, 767 and 737 transatlantic service. Guests can expect to see updates continue to roll across the WestJet fleet throughout 2019 and 2020. “Our guests are going to love…

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  • WestJet guests now boarding for beautiful Barcelona

    Press Release WestJet opened greater access to both Europe and Canada with its inaugural flight between Barcelona-El Prat Airport (BCN) and Toronto Pearson Airport (YYZ). The airline’s new route is its first to Spain and gives European business and leisure travellers access to the greater WestJet network through the airline’s Toronto hub. “This flight between Barcelona and Toronto complements our existing Toronto–London (Gatwick) service in providing our guests with another non-stop flight to a popular European tourism and financial centre,” said Arved von zur Muehlen, WestJet Chief Commercial Officer. “In addition, Europeans looking to travel to Canada this…

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  • Line blurring between low-cost and traditional carriers, J.D. Power finds

    Press Release Is this the golden age of air travel? According to the J.D. Power 2019 North America Airline Satisfaction Study, SM released today, a combination of newer planes, better ticket value and improved customer touchpoints have driven overall satisfaction with airlines to its highest point in history, up 11 points (on a 1,000-point scale) from last year’s record-setting performance. The surge is driven by significant improvements among traditional carriers, while satisfaction slowed with low-cost carriers. “Airlines continue to deliver on the…

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  • WestJet ratifies three-year agreement with WestJet Encore flight dispatchers

    Press Release WestJet today announced that WestJet Encore flight dispatchers, represented by the Canadian Airline Dispatchers Association (CALDA), have successfully ratified a three-year agreement. This ratified agreement starts May 22, 2019 and expires on May 22, 2022. “We are pleased with today’s outcome and believe that this agreement recognizes the hard work and valuable contributions of our WestJet Encore dispatchers,” said John Aaron, WestJet Vice-President and General Manager, Encore. “Today’s outcome is a solid example of WestJet Encore dispatchers coming together to advance the…

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  • WestJet’s Dreamliner takes first transatlantic flight

    Press Release WestJet officially launched its new Dreamliner featuring its new long-haul Business cabin seats between Calgary and London, Gatwick with the departure of WS1. The sold-out flight, expected to land in Gatwick at 11:00 a.m. local time, was a first for WestJet’s new 787-9 Dreamliner. The return flight, WS2 departs London at 1 p.m. local time on Monday. “Today is a fantastic day for WestJet as we take this important step in our journey to become a full-service global…

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  • WestJet touches down in Portland, Oregon

    Press Release Building on WestJet’s position as Calgary’s largest air carrier, the airline began its new nonstop flight between Portland International Airport (PDX) and Calgary International Airport (YYC) today. The new flight is the first-ever WestJet-scheduled service to and from Portland. “This nonstop flight between Calgary and Portland is the latest example of WestJet’s investment in our home in Calgary,” said Arved von zur Muehlen, WestJet Chief Commercial Officer. “This new flight provides travellers in Western Canada and Northwestern U.S. more options to get to fantastic destinations for both business and leisure. We are thrilled…

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  • WestJet reaches tentative agreement with WestJet Encore pilots

    Press Release WestJet announced that it tentatively reached an agreement with the Airline Pilots Association (ALPA) representing its 510 WestJet Encore pilots. The tentative agreement will be presented to the ALPA membership group for ratification. “We thank ALPA and the ALPA Master Executive Council for their strong commitment to working with us to come to an agreement that truly represents the interests of their membership and our business as a whole,” said John Aaron, vice president, flight operations and general manager,…

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