News & Articles - travel

  • WestJet to Expand Service in Anticipation of Summer Demand for Travel

    WestJet is expanding its service in Western Canada. The Calgary-based airline will add 11 non-stop routes this summer. “As we look to the coming months with cautious optimism, we know our restart agenda will be pivotal to Canada’s economic recovery,” says WestJet president and CEO, Ed Sims. “Stimulating air travel benefits all Canadians and supports those hardest hit; with one in every 10 Canadian jobs tied to travel and tourism, the ripple effect benefits our whole country.” The flights will be offered up to three times a week in…

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  • Nearly Two-Thirds of Businesses Most Impacted by COVID will not Survive

    Sixty per cent of Canada’s hardest hit businesses will not survive to the end of the year if the Canada Emergency Wage Subsidy (CEWS) and Canada Emergency Rent Subsidy (CERS) supports are not renewed beyond their June 5 deadline. This is according to a March survey released by the Coalition of Hardest Hit Businesses, an industry-driven group of more than 100 stakeholders representing a variety of sectors, including tourism, travel, arts and culture, events and festivals, accommodation and hospitality. “Our…

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  • MMBC to Host Free Canada-Wide Event

    Meetings Mean Business Canada (MMBC) will host a free virtual event on April 8, in support of Global Meetings Industry Day. Geared to government decision-makers, media and industry professionals, the theme of the 90-minute webinar is ‘We’re Ready.’ It will emphasize the industry’s readiness to reopen the travel, meetings and business events economy when restrictions are lifted. The event will feature industry leaders from across the country, including Destination Canada, the Tourism Industry Association of Canada, Convention Centres of Canada,…

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  • Marriott Promotes Longtime Execs to President, CEO

    Marriott International has a new president and CEO in Stephanie Linnartz and Tony Capuano, respectively. The two veteran Marriott executives had been sharing responsibility for overseeing the day-to-day operations of the company’s business units and corporate functions since early February, when former president and CEO Arne Sorensen stepped back from full-time management to focus on his health. Sorenson passed away shortly thereafter on Feb. 15, after an almost two-year battle with pancreatic cancer. “Tony has played a critical role in…

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  • Canadian City Seeks Accreditation as Safe Destination for Travel, Business

    Edmonton will soon be the first Canadian destination with a health and safety designation. Explore Edmonton is collaborating with its tourism and hospitality industries to pursue a city-wide Global Biorisk Advisory Council (GBAC) Star accreditation. “Edmonton’s tourism, hospitality and events industries will play an important role in our region’s post-COVID recovery, getting people back to work, welcoming travellers back to the city and delivering important economic and social benefits to our region,” says Maggie Davison, acting CEO of Explore Edmonton.…

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  • Toronto Pearson takes Top Honours for Best Airport, Hygiene

    For the fourth year in a row, Toronto Pearson has been named the best large airport in North America. The win comes as part of Airports Council International (ACI) World’s Airport Service Quality (ASQ) program, which recognizes airports across the globe that deliver the best customer experience in the opinion of their own passengers. New this year as a result of the COVID-19 pandemic is a survey category on airport hygiene. As chosen by passengers, Pearson has also received the…

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  • WestJet Cancels More Domestic Flights as Seat Sales Slump

    WestJet is cutting service to another four Canadian cities due to fallout from the COVID-19 pandemic. Flights between St. John’s and Halifax, and London, Ont., and Toronto will be temporarily suspended as of March 21 and 22, respectively. WestJet Link service from Calgary to Lloydminster and Medicine Hat, Alta., will end around the same time. “We have continued to operate in the face of uncertainty as domestic and international travel restrictions and quarantines have caused demand to plummet,” said WestJet president and CEO, Ed Sims,…

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  • Marriot CEO Dies after Battle with Cancer

    Marriott International president and CEO Arne Sorenson has died at 62, after a 22-month battle with pancreatic cancer. His death at his Washington home on Feb. 15 was unexpected. The high-profile hotel industry executive had just reduced his work schedule to focus on more intensive treatment for his health. “Arne was an exceptional executive but more than that he was an exceptional human being,” said J.W. Marriott Jr., executive chair and chair of the board, in a statement. “Arne loved…

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  • Toronto Hotel Debuts Fresh Look after Multi-Million Dollar Renovation

    The Crowne Plaza Toronto Airport reopened its doors Jan. 11, after completing a $20 million renovation. The transformation marks a new beginning for the hotel, which looks forward to hosting conferences and meetings when the need resumes. “The hotel is one of the largest airport hotels in the market and now the most modern,” says Sukhdev Toor, president of Manga Hotels, which owns and operates the Crowne Plaza. “The renovation and undertaking of this new look and design was extensive…

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  • Marriott Offers COVID-19 Testing for Group Meetings

    As part of ongoing steps to help instil confidence for meeting professionals and attendees, Marriott International has introduced optional COVID-19 testing. Tests can be self-administered by guests prior to travel or administered by a third-party provider on-site at the hotel. The initiative builds upon health protocols already in place as part of the recent launch of Connect with Confidence, a program empowering meeting professionals to identify and tailor solutions that best meet the needs of their attendees. “We engaged industry-leading…

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