News & Articles - travel

  • Red Carnation Hotels debuts at second place in Travel + Leisure’s World’s Best Awards

    Press Release The Red Carnation Hotel Collection is thrilled to announce that it has once again earned top honours in the highly esteemed Travel + Leisure World’s Best Awards. This year the collection garnered the number two spot in the Best Hotel Brands category, while Ashford Castle, Hotel 41 and The Chesterfield Mayfair each placed in the top 10 in their respective categories. 2018 is the first year that Red Carnation has appeared in the Best Hotel Brands category. Its…

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  • Bringing it Together: How Business Process Management can help hotel operators

    By Mark McGregor More than ever before, hoteliers need ways to increase their productivity and leverage technology for staff, customer and client communications. Events are getting more complicated, hotel guests more demanding and everything is getting faster. Business Process Management (BPM) can help hotels and airlines sustain innovation and optimize their operations to ensure the consistent delivery of better  customer experiences, ensuring ease of use for everyone involved. Business Process Management brings hotel operations together, simplifying things for staff, stakeholders and customers while also offering actionable insights into the…

    Event Operations

  • Swoop prepares for first flight with the launch of their mobile app

    Press Release Today Swoop has launched their mobile app in preparation for first flights, taking off June 20, 2018. With a mission to make travel easy, affordable and accessible for Canadians, offering travellers the convenience of a mobile app was a must-have for Canada’s first true ultra-low-cost carrier. The app is available for iOS 10 or newer, and Android 5 or newer, and can be downloaded from the App Store or Google Play. Swoop has launched their mobile app available for iOS 10…

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  • Rich heritage, dynamic cuisine: Québec City’s must-see culinary scene

    Every city has its specialties. Every region has a flavour. Discovering what makes a destination’s culinary scene unique can go a long way toward making any event pop. And in the case of Québec City, there is plenty to discover. “Québec City is a North American city with a rich European culinary heritage,” says Chef Jean-Pierre Cloutier, who serves foodies from around the world from the kitchen at the Québec City Convention Centre. “Chefs here are deeply inspired by a rich…

    Industry Insights

  • Montreal taps into a promising tourist market with new direct flights to Tokyo

    Press Release Tourisme Montréal is very pleased to mark the inaugural Air Canada flight between Tokyo and Montreal. The new direct flight is great news for Montreal’s tourism industry as it promises to generate significant benefits over time. Tourisme Montréal anticipates that the number of Japanese tourists coming to the city will grow by 48 per cent in 2018. This boost will outpace the projected 6.1 per cent growth in the overseas market. The number of Japanese tourists coming to Montreal is expected to…

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  • Air Canada celebrates the launch of seasonal service to Ireland from Montreal

    Press Release The arrival of flight Air Canada 818 at Dublin Airport, Ireland, this morning marks the successful launch of non-stop service between Montreal and Dublin. Flights will be operated until October 12, 2018, using Air Canada’s newest single-aisle aircraft, the Boeing 737 MAX 8 featuring a Premium Economy and Economy cabin configuration. “Capitalizing on the growing traffic between Canada and Ireland, we are pleased to inaugurate Montreal–Dublin flights,” said Benjamin Smith, president passenger airlines at Air Canada. “Air Canada will offer the best market coverage of any carrier…

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  • Alaska Airlines awarded top ranking in J.D. Power Satisfaction Study

    Press Release For the 11th year in a row, Alaska Airlines is proud to be recognized as the highest ranked airline in customer satisfaction among traditional carriers in the J.D. Power 2018 North America Airline Satisfaction Study. “To earn this award for 11 years is a fantastic tribute to our people, especially as we worked to integrate two airlines,” said Alaska Airlines CEO Brad Tilden. “On behalf of the entire leadership team, I would like to thank all 23,400 Alaska and Horizon employees and our…

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  • Aeroplan makes key commitments to members

    Canada’s premier travel loyalty program to offer more choice, flexibility, convenience Aeroplan has released a brand promise outlining its commitment to redefine travel rewards and continue its ongoing transformation into a superior travel and booking experience. Aeroplan will provide members with the freedom to book flight rewards on more airlines to more of their favourite destinations, starting in 2020. In the near term, members will have more earning opportunities to earn more miles with more retail partners, and select from a bigger…

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  • Where sustainable travel is headed in 2018

    Research conducted by Booking.com reveals that awareness of eco-friendly accommodation options is growing, with global travellers seeking to book more of these greener stays than ever, while showing a willingness to absorb extra costs to ensure they are travelling more sustainably To celebrate Earth Day on 22 April, Booking.com, the global leader in connecting travellers with the widest choice of incredible places to stay, has released the findings from its most recent global Sustainable Travel Report.* The report indicates that…

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  • Egencia: When it comes to bleisure trips, your boss’ opinion matters

    One in five global business travellers skip leisure additions to business trips due to employer perception Egencia, a leading global travel management company, has announced findings from the Egencia 2018 Bleisure Trends study, uncovering the trends, behaviors and motivators behind bleisure travel, the practice of tacking on leisure portions to business trips. Polling 9,000 Egencia users across North America, Asia Pacific and Europe, the study illustrates that while bleisure travel is on the rise, employer perception, destination and proximity to the weekend all play into…

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