News & Articles - SKYTRAX

  • Montréal-Trudeau airport ranked 4th in best airport staff at 2019 Skytrax awards

    Press Release Once again this year, Montréal–Trudeau airport (YUL) has posted excellent results in the various categories of the 2019 edition of the Skytrax World Airport Awards, considered a benchmark of quality in the world airport industry. Montréal–Trudeau made a strong showing in the Best Airport Staff Service category, moving up to 4th place among North American airports after finishing 6th in 2018 and 10th in 2016. This category acknowledges the quality of service provided by the 13,000 employees who serve passengers in…

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  • Star Alliance again voted Best Alliance at Skytrax World Airline Awards

    Press Release Star Alliance has claimed the Best Airline Alliance title at the Skytrax World Airline Awards for the third year running, with the Alliance’s prestigious Los Angeles Lounge retaining the Best Airline Alliance Lounge Award for the fourth year in a row. “Receiving the Best Alliance accolade from Skytrax for a third consecutive time is a significant achievement. It recognizes our focus on improving the customer journey and providing a better digital alliance travel experience”, said Jeffrey Goh, CEO Star Alliance. “I…

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  • WestJet recognized as North America’s Best Low-Cost Airline by Skytrax

    Press Release WestJet today has been named North America’s Best Low-Cost Airline at Skytrax’s World Airline Awards for 2018. “We’re proud to be named the Best Low-Cost Airline in North America as voted on by 20 million global travellers,” said Ed Sims, WestJet president and CEO. “More than 13,000 WestJetters and their dedication and commitment to providing exceptional service are the true winners of this award. We look forward to providing our guests with more products, services and destinations, along with our caring guest experience…

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  • Air Canada named Best Airline in North America at Skytrax World Airline Awards

    Press Release Air Canada was named Best Airline in North America for the second consecutive year at the 2018 Skytrax World Airline Awards ceremony held today in London. It is the seventh time in the past nine years the carrier was selected as the best in North America by the World Airline Awards, which are based on passenger satisfaction surveys of approximately 20 million global travellers. “We are very pleased that Air Canada has again been recognized as the Best Airline in North America by the highly…

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  • Air Canada launches into Summer 2018 with new non-stop routes

    Press Release Air Canada today inaugurates non-stop service between Toronto and Omaha, the first of 25 new year-round and seasonal routes the carrier is launching this summer. The new non-stop routes are consistent with company growth plans and will extend Air Canada’s network with new destinations and city pairings in Canada, the U.S. and internationally to give customers greater choice and convenience when they travel. “Air Canada is well established as a leading global carrier now serving 222 destinations on…

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  • WestJet, Hainan Airlines announce code-share

    WestJet has entered into a code-share agreement allowing Hainan Airlines to place its HU code on WestJet-operated flights. The two carriers are building on an existing interline agreement that has been in place since 2013. Hainan will be marketing HU code-shared flights to and from Calgary, Toronto, Vancouver, Victoria, Kelowna, Prince George, Edmonton, Regina, Winnipeg, Ottawa, Montreal and Halifax. All code-share sales are offered through Hainan Airlines and its global distribution network. “The Chinese travel market is vast and growing;…

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