News & Articles - regulations

  • Canadian Airline Introduces Strict Mask Policy with Repercussions for Violators

    WestJet has adopted a ‘zero tolerance mask policy’ to better ensure safe travel on its airplanes. Passengers who refuse to don a face covering may be denied boarding. For those who remove their masks during a flight, the violation could result in the return of the aircraft to the gate and the offending passenger removed. A one-year travel ban with the airline may also be imposed. The rules, which came into effect Sept. 1, apply to all passengers over the…

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  • WestJet comments on pending passenger protection regulations

    Press Release WestJet commented on the federal government’s announcement concerning the pending release in Gazette One of passenger protection regulations. “As a company, taking care of our guests is central to our brand and fundamental to our business,” said Mike McNaney, WestJet vice president, industry, corporate and airport affairs. “We are proud of our award-winning culture of care, and our guest service is a source of innovation and investment that has seen us recognized as the best airline in Canada…

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