News & Articles - hotel industry

  • Predictions for the Events Industry in the Post-Pandemic Era

    The global spread of COVID-19 has transformed daily life and, like most business sectors, the events industry has evolved and adapted to cope with the new normal. In doing so, it has entered a new phase where changes are likely to endure into the post-pandemic period. Here, three industry experts — Carly Silberstein of Redstone Agency, Ruby Sohi of Royal Blue Events Management and Theresa Beenken of the National Speakers Bureau — provide their predictions on how the events industry…

    Event Operations

  • New Lakefront Hotel Marks First for Upscale Brand

    Toronto welcomed a new hotel this month with the opening of Radisson Blu. Located along the waterfront in the city’s core, this is a first for the upscale brand. “As the world gears up to travel again, we are accelerating the growth of Radisson Blu with a series of openings starting with Toronto, which also marks the brand’s entrance into Canada,” says Aly El-Bassuni, COO, Americas, Radisson Hotel Group. “This hotel expertly highlights the vibrant and energetic local cultures of…

    Breaking News

  • Hyatt Continues Brand Expansion amid COVID-19

    In a year when hotels are facing unprecedented challenges, Hyatt forged ahead to open a new hotel and convention centre in Mississauga, Ont. “We are excited to introduce Ontario’s first Hyatt Place hotel to the area,” says general manager, Celso Thompson. “With our smartly designed social spaces, including adaptable, state-of-the-art meetings and events spaces, and rooms with separate work and sleep areas, guests can easily multitask and accomplish what they need to do while on the road.” Located in the…

    Breaking News

  • What it’s Like to Open a Hotel during the Pandemic

    Despite the COVID-19 crisis and the impact it’s had on Canada’s hospitality and travel industries, several brave brands have forged ahead with ribbon-cutting ceremonies for new hotels. This includes Vancouver-based Northland Properties Corp., which opened not one but two hotels last month, though the celebratory occasions were more low-key. On Sept. 8, the company introduced its first Signature-branded hotel, Sandman Signature Saskatoon South Hotel, in Saskatchewan. On the same day, Atlantic Canada welcomed the Sutton Place Hotel Halifax. “We are…

    Corporate Travel & Incentives

  • Toronto Hotel Earns Five Stars for Eighth Year Running

    Four Seasons Hotel Toronto has again received five stars from Forbes Travel Guide. This is the eighth consecutive year the hotel has been recognized with the accolade. “We strive to achieve these coveted star ratings and it gives me immense pride in our team to receive these designations year over year,” says hotel general manager, Konrad Gstrein. “We are delighted to stand tall among the best in class.” The Four Seasons’ flagship is situated in the heart of Yorkville. Soaring…

    Breaking News

  • Major Hotel Chains Require Guests Wear Face Masks  

    Just days after the American Hotel and Lodging Association (AHLA) released a Safe Stay Guest Checklist, hotel giants have extended mask requirements to guests. Marriott International, Hyatt Hotel Corp., InterContinental Hotels Group and Hilton Hotels and Resorts, among others, now expect patrons to wear masks in all public spaces, including meeting areas, restaurants, bars and fitness centres. Previously, masks were required for employees only. “As part of our commitment to clean, we made it a brand standard that associates wear…

    Breaking News

  • Montreal Apartment-style Hotel Flouts the Odds and Opens Amid Pandemic

    Montreal’s newest hotel has opened its doors to visitors, as occupancy rates at local hotels averaged only about 10 per cent in June because of the COVID-19 outbreak. Griffintown Hotel boasts a unique experience. It offers guests not simply rooms but complete one-bedroom and two-bedroom condo-style apartments in the 14-storey building. Ranging in size from 395 to 845 square feet, each of the 114 apartments is equipped with a full kitchen, living room, and clothes washer and dryer so guests…

    Breaking News

  • IHG celebrates milestone of 100 Holiday Inn Express hotels in Canada

    Press Release IHG (InterContinental Hotels Group), one of the world’s leading hotel companies, today announces that it has crossed the milestone of 100 open Holiday Inn Express hotels in Canada, with the opening of the Holiday Inn Express & Suites Trois-Rivières in Quebec. Located at 2000 rue des Grands-Marchés in Trois-Rivières, Quebec, the 111-room hotel is owned by Groupe Robin. On the heels of this 100th hotel milestone are three additional openings for the brand in Canada: Holiday Inn Express & Suites Brantford, Holiday Inn Express & Suites Kelowna –…

    Breaking News

  • J.D. Power and Associates reports: As guests return to hotels, rates increase and industry fundamentals improve, hoteliers are falling further behind in meeting guest expectations

    While the hotel industry continues to gradually recover from the economic downturn, guest satisfaction with the underlying hotel experience continues to deteriorate as hoteliers fall further behind guest expectations, according to the J.D. Power and Associates 2012 North America Hotel Guest Satisfaction Index Study released today.

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