News & Articles - hospitality

  • Nearly Two-Thirds of Businesses Most Impacted by COVID will not Survive

    Sixty per cent of Canada’s hardest hit businesses will not survive to the end of the year if the Canada Emergency Wage Subsidy (CEWS) and Canada Emergency Rent Subsidy (CERS) supports are not renewed beyond their June 5 deadline. This is according to a March survey released by the Coalition of Hardest Hit Businesses, an industry-driven group of more than 100 stakeholders representing a variety of sectors, including tourism, travel, arts and culture, events and festivals, accommodation and hospitality. “Our…

    Breaking News

  • Canadian City Seeks Accreditation as Safe Destination for Travel, Business

    Edmonton will soon be the first Canadian destination with a health and safety designation. Explore Edmonton is collaborating with its tourism and hospitality industries to pursue a city-wide Global Biorisk Advisory Council (GBAC) Star accreditation. “Edmonton’s tourism, hospitality and events industries will play an important role in our region’s post-COVID recovery, getting people back to work, welcoming travellers back to the city and delivering important economic and social benefits to our region,” says Maggie Davison, acting CEO of Explore Edmonton.…

    Meeting Community

  • Fun Virtual Event Activities to Boost Audience Participation

    As stay-at-home orders press on and vaccines are still only available for frontline workers and the most vulnerable, the events industry continues to move ahead in the virtual realm. While many attendees are now used to online events, they are also increasingly prone to burnout and fatigue given the amount of time spent in front of a computer these days. So, how do you stop your audience from zoning out? Until we can offer hybrid options or in-person events once…

    Virtual Events

  • Lessons Learned from Moving a Massive In-Person Event Online

    Taking the well-oiled machine that is Cvent CONNECT and transforming it into an entirely new experience wasn’t easy. From the initial pivot to getting buy-in, strategically designing the event to new technology considerations, Cvent’s director of meetings and events, Rachel Andrews, and senior manager of meetings and events, Paulina Curto, share lessons learned from moving the world’s largest event technology and hospitality conference online. The Digital Pivot While pre-event risk conversations occurred back in 2019, the decision to go virtual…

    Virtual Events

  • Luxury Hotel Chain Reopens Four Resorts in Western Canada

    Some of Canada’s nicest hotels are back in business in time for summer travel. Fairmont resorts in Banff, Lake Louise and Jasper, Alta., and Whistler, B.C., reopened their doors June 1, after being closed for nearly two months as a result of the COVID-19 pandemic. The reopening includes guest services, select food and beverage venues, golf courses and limited spa services. The four hotels — Fairmont Banff Springs, Fairmont Chateau Lake Louise, Fairmont Jasper Park Lodge and Fairmont Chateau Whistler —…

    Breaking News

  • Tourism Vancouver Fills CEO Role Left Unexpectedly Vacant

    British Columbia’s oldest destination marketing organization has named a new ‘ambassador.’ Longtime Travel Alberta president and CEO Royce Chwin will head up Tourism Vancouver, starting July 13. “The tourism and hospitality industry is a critical part of Vancouver’s future economic success,” says Chwin. “I’m excited to return to my hometown to join this world-class organization and destination to help rebuild the vibrant tourism economy that Vancouver is admired for globally.” Chwin replaces former CEO Ty Speer, who left suddenly and…

    Breaking News

  • Hospitality research: 2018 investment forecast for the GTA

    Large events draw travellers to Toronto, bolstering investor interest Heightened tourism drives occupancy, revenue growth throughout the Great­er Toronto Area (GTA). Record-breaking visitation to Toronto in 2017 spurred signifi­cant increases in hotel occupancy, RevPAR and ADR. International visitation to the area reached a high last year, aided by a jump in visitors from Mexico as visa requirements to visit Canada from the country were eliminated. Large conferences and major events, including the Invictus Games and North American Indigenous Games, drew…

    Breaking News, Corporate Travel & Incentives, Meeting Community, Travel Tips & News

  • Centerplate chosen as exclusive food and beverage partner for St. John’s Convention Centre

    The Board of Directors of St. John’s Sports and Entertainment Ltd. have announced the selection of event hospitality leader Centerplate as the exclusive catering partner for the St. John’s Convention Centre (SJCC), following a comprehensive bid process. Located in the heart of beautiful downtown St. John’s, SJCC offers state-of-the-art facilities for meetings, conferences and events. The 10-year contract will encompass all food and beverage services for events at SJCC, beginning June 1, 2018. “Centerplate has an excellent reputation for working…

    Breaking News, Food & Beverage, Meeting Community

  • Immersive hotels create unique experiences for corporate travellers

    Technology plays prominent role in what corporate travel guests now covet By Rebecca Melnyk Hotels are no longer just a place to sleep or eat; they have become “social connectors, ambassadors of all things local, curators of personal narratives,” as well as tangible extensions of a community, says Ian Rolston, senior project designer at HOK Ltd. (HOK). The economic downturn post 2009 and the rise of technology are two elements that have shifted the idea of status in North America,…

    Corporate Travel & Incentives, Event Operations, Site Selection, Social Media & Technology

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