News & Articles - hospitality industry

  • What it’s Like to Open a Hotel during the Pandemic

    Despite the COVID-19 crisis and the impact it’s had on Canada’s hospitality and travel industries, several brave brands have forged ahead with ribbon-cutting ceremonies for new hotels. This includes Vancouver-based Northland Properties Corp., which opened not one but two hotels last month, though the celebratory occasions were more low-key. On Sept. 8, the company introduced its first Signature-branded hotel, Sandman Signature Saskatoon South Hotel, in Saskatchewan. On the same day, Atlantic Canada welcomed the Sutton Place Hotel Halifax. “We are…

    Corporate Travel & Incentives

  • Major Hotel Chains Require Guests Wear Face Masks  

    Just days after the American Hotel and Lodging Association (AHLA) released a Safe Stay Guest Checklist, hotel giants have extended mask requirements to guests. Marriott International, Hyatt Hotel Corp., InterContinental Hotels Group and Hilton Hotels and Resorts, among others, now expect patrons to wear masks in all public spaces, including meeting areas, restaurants, bars and fitness centres. Previously, masks were required for employees only. “As part of our commitment to clean, we made it a brand standard that associates wear…

    Breaking News

  • How to Pull-off a Trade Show During the Pandemic

    With strong lockdown measures instituted in March to stymie the spread of COVID-19, the roller coaster of emotions that comes with executing an event came to a standstill. But in late June, I got the opportunity to get back on that ride for a two-day international trade show. Say what? How inappropriate during a pandemic! What was even more tasteless is I attended the event in my slippers, no makeup and hardly dressed for the business occasion. I am of…

    Event Operations, Virtual Events

  • Cleaning Transparency Key to Rebuilding Hotel Guests’ Confidence: Survey

    The majority of consumers will stay at a hotel amid the COVID-19 pandemic, if they know it’s being cleaned with familiar products. This is according to a new survey by P&G Professional. The away-from-home division of Procter and Gamble surveyed 850 travellers about how the virus has changed their expectations for the hospitality industry. Seventy per cent said they would go to a hotel that uses a personally recognizable and trusted brand of cleaning products. Fifty-five per cent of those polled…

    Breaking News

  • Luxury Hotel Chain Reopens Four Resorts in Western Canada

    Some of Canada’s nicest hotels are back in business in time for summer travel. Fairmont resorts in Banff, Lake Louise and Jasper, Alta., and Whistler, B.C., reopened their doors June 1, after being closed for nearly two months as a result of the COVID-19 pandemic. The reopening includes guest services, select food and beverage venues, golf courses and limited spa services. The four hotels — Fairmont Banff Springs, Fairmont Chateau Lake Louise, Fairmont Jasper Park Lodge and Fairmont Chateau Whistler —…

    Breaking News

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