News & Articles - hospitality industry

  • Nearly Two-Thirds of Businesses Most Impacted by COVID will not Survive

    Sixty per cent of Canada’s hardest hit businesses will not survive to the end of the year if the Canada Emergency Wage Subsidy (CEWS) and Canada Emergency Rent Subsidy (CERS) supports are not renewed beyond their June 5 deadline. This is according to a March survey released by the Coalition of Hardest Hit Businesses, an industry-driven group of more than 100 stakeholders representing a variety of sectors, including tourism, travel, arts and culture, events and festivals, accommodation and hospitality. “Our…

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  • Hyatt to Use Mobile Health App for Meetings, Events

    Hyatt Hotels Corp. plans to incorporate a digital health passport into its events programs. “Since the onset of the pandemic, we have believed accessibility to testing and resources would play a critical role in the travel industry’s recovery,” says Hyatt senior vice-president of global operations, Frank Lavey. The hospitality company announced it would use the VeriFLY + Stay app on March 9. The mobile app provides real-time verification of COVID-19 credentials and travel guidelines. It is currently employed by American…

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  • Canadian City Seeks Accreditation as Safe Destination for Travel, Business

    Edmonton will soon be the first Canadian destination with a health and safety designation. Explore Edmonton is collaborating with its tourism and hospitality industries to pursue a city-wide Global Biorisk Advisory Council (GBAC) Star accreditation. “Edmonton’s tourism, hospitality and events industries will play an important role in our region’s post-COVID recovery, getting people back to work, welcoming travellers back to the city and delivering important economic and social benefits to our region,” says Maggie Davison, acting CEO of Explore Edmonton.…

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  • Hazelton Hotel Welcomes New General Manager

    Toronto’s first luxury boutique hotel has a new general manager. Gaurav Dutta will oversee the Hazelton’s day-to-day operations and performance in his leadership position. “I am moving into this exciting chapter and role with an incredible team of hospitality experts and a strong existing relationship with our guests and residents,” says Dutta. “Together, we will have the opportunity to build on our success, heighten our service excellence and preserve the exceptional culture of our establishment.” Dutta joined the Hazelton in…

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  • Feds Launch Program that Provides Financial Aid to Hard-Hit Businesses

    Eligible businesses can now start applying to the Highly Affected Sectors Credit Availability Program (HASCAP). Announced Jan. 26, the program provides financial support to businesses across the country, in all sectors, that have been hardest hit by the pandemic. This includes restaurants, businesses in the tourism and hospitality sectors, and those that rely on in-person service. Through HASCAP, the Business Development Bank of Canada will work with participating Canadian financial institutions to offer government guaranteed, low interest loans of up…

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  • Hilton Introduces Hybrid Solutions for Meetings and Events

    Hilton has introduced a set of hybrid solutions to address the dramatic shift away from in-person meetings and events during the pandemic. The new offerings, which will continue to evolve alongside customer needs, direct event planners to Hilton’s hybrid-ready hotels while also providing them with additional resources, including an expanded ‘playbook’ with in-depth information on planning and executing small hybrid events and flexible customer offers for a more seamless contract experience. “Hilton has remained a leader in the meetings and…

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  • Five Hotel Openings to Look Forward to in 2021

    Canada’s hotels have been hammered by COVID-19, with occupancy rates falling as low as 18.8 per cent during the first full week of April 2020, so news of vaccine readiness in November was welcomed by the industry. As immunizations now rollout, there’s renewed hope that existing hotels will recover losses this year and new ones won’t have to offer the deep discounts that have become all too commonplace to fill suites. But although optimistic, there’s no certainty this will be…

    Corporate Travel & Incentives

  • Collaboration and Consolidation among Top Trends for Business Events

    Strong industry-wide collaboration to raise the profile of meetings and events will continue in 2021. This is one of the predictions made by the Hotel Booking Agency Association (HBAA). Market and business recovery, the rise of virtual and hybrid events, and the importance of mental health and sustainability are among other items forecasted. The association expects recovery will begin in Q2, at the very earliest, and agencies that haven’t reduced their costs and/or failed to secure new areas of revenue…

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  • Feds’ Fiscal Update provides Pandemic Support to Hardest Hit Sectors

    Meetings Mean Business Canada (MMBC) says it’s encouraged by new support measures proposed as part of the federal government’s long-awaited 2020 fall economic update, unveiled Nov. 30 by Finance Minister Chrystia Freeland. “Many in the meetings and business events sector are fighting for survival,” says MMBC chair, Clark Grue. “We’re gratified the government has recognized the economic hardships facing key sectors of the visitor economy. As we go forward, we’re committed to working with government representatives to ensure quick rollout…

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  • What it’s Like to Open a Hotel during the Pandemic

    Despite the COVID-19 crisis and the impact it’s had on Canada’s hospitality and travel industries, several brave brands have forged ahead with ribbon-cutting ceremonies for new hotels. This includes Vancouver-based Northland Properties Corp., which opened not one but two hotels last month, though the celebratory occasions were more low-key. On Sept. 8, the company introduced its first Signature-branded hotel, Sandman Signature Saskatoon South Hotel, in Saskatchewan. On the same day, Atlantic Canada welcomed the Sutton Place Hotel Halifax. “We are…

    Corporate Travel & Incentives

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