News & Articles - hospitality industry

  • Nova Scotian Hotel Voted Best in Canada

    Cabot Cape Breton has tied with Fairmont Banff Springs for Best Canadian Hotel in Hemispheres magazine’s 2021 Readers’ Choice Awards. “This recognition is a testament to our dedicated team who are committed to delivering exceptional service and helping guests create memories that will last a lifetime,” says Ben Cowan-Dewar, CEO and co-founder of Cabot. Located on more than a mile of sandy beach along the coast of Cape Breton Island, N.S., Cabot Cape Breton has garnered international acclaim as one of…

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  • Canada’s Hotel Industry Showing Signs of Recovery: Report

    Market analysts appear confident that rallying conditions in Canada’s hotel industry are pushing the sector in a positive direction. Colliers’ review of trends in the second quarter of 2021 gauges sentiment at a C+, while Avison Young’s mid-year Canada hotel market summary underscores expectations for improvement in the third and fourth quarters. Both reports examine the interplay of COVID-19-related depressants that will have to lift before occupancy levels, revenue per available room (RevPAR) and average daily rates (ADR) can recover to pre-pandemic levels, and…

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  • Destination Canada Announces New Board Chair

    Liza Frulla is the new board chair of Destination Canada. The CEO and director of Institut de tourisme et d’hôtellerie du Québec (ITHQ) was appointed to the position following an open, transparent and merit-based selection process. “Ms. Frulla has an excellent track record in the hospitality industry and in the tourism sector as a whole,” said Mélanie Joly, Minister of Economic Development and Official Languages, on the day of the announcement. “Her wealth of experience will truly be an asset…

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  • 1 Hotels puts down Roots in Toronto with Sustainable Sanctuary

    1 Hotel Toronto celebrated its grand opening Aug. 4, with news that 2,021 trees will be planted throughout the city by Tree Canada in commemoration of the occasion. “We are proud to bring a new level of service and luxury hospitality experience to the city, and through the planting of trees, mark our commitment to the local community and environment,” says Mark Scheinberg, founder of Mohari Hospitality. 1 Hotel Toronto is a partnership between Mohari Hospitality and mission-driven, sustainable luxury…

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  • Nearly Two-Thirds of Businesses Most Impacted by COVID will not Survive

    Sixty per cent of Canada’s hardest hit businesses will not survive to the end of the year if the Canada Emergency Wage Subsidy (CEWS) and Canada Emergency Rent Subsidy (CERS) supports are not renewed beyond their June 5 deadline. This is according to a March survey released by the Coalition of Hardest Hit Businesses, an industry-driven group of more than 100 stakeholders representing a variety of sectors, including tourism, travel, arts and culture, events and festivals, accommodation and hospitality. “Our…

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  • Hyatt to Use Mobile Health App for Meetings, Events

    Hyatt Hotels Corp. plans to incorporate a digital health passport into its events programs. “Since the onset of the pandemic, we have believed accessibility to testing and resources would play a critical role in the travel industry’s recovery,” says Hyatt senior vice-president of global operations, Frank Lavey. The hospitality company announced it would use the VeriFLY + Stay app on March 9. The mobile app provides real-time verification of COVID-19 credentials and travel guidelines. It is currently employed by American…

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  • Canadian City Seeks Accreditation as Safe Destination for Travel, Business

    Edmonton will soon be the first Canadian destination with a health and safety designation. Explore Edmonton is collaborating with its tourism and hospitality industries to pursue a city-wide Global Biorisk Advisory Council (GBAC) Star accreditation. “Edmonton’s tourism, hospitality and events industries will play an important role in our region’s post-COVID recovery, getting people back to work, welcoming travellers back to the city and delivering important economic and social benefits to our region,” says Maggie Davison, acting CEO of Explore Edmonton.…

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  • Hazelton Hotel Welcomes New General Manager

    Toronto’s first luxury boutique hotel has a new general manager. Gaurav Dutta will oversee the Hazelton’s day-to-day operations and performance in his leadership position. “I am moving into this exciting chapter and role with an incredible team of hospitality experts and a strong existing relationship with our guests and residents,” says Dutta. “Together, we will have the opportunity to build on our success, heighten our service excellence and preserve the exceptional culture of our establishment.” Dutta joined the Hazelton in…

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  • Feds Launch Program that Provides Financial Aid to Hard-Hit Businesses

    Eligible businesses can now start applying to the Highly Affected Sectors Credit Availability Program (HASCAP). Announced Jan. 26, the program provides financial support to businesses across the country, in all sectors, that have been hardest hit by the pandemic. This includes restaurants, businesses in the tourism and hospitality sectors, and those that rely on in-person service. Through HASCAP, the Business Development Bank of Canada will work with participating Canadian financial institutions to offer government guaranteed, low interest loans of up…

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  • Hilton Introduces Hybrid Solutions for Meetings and Events

    Hilton has introduced a set of hybrid solutions to address the dramatic shift away from in-person meetings and events during the pandemic. The new offerings, which will continue to evolve alongside customer needs, direct event planners to Hilton’s hybrid-ready hotels while also providing them with additional resources, including an expanded ‘playbook’ with in-depth information on planning and executing small hybrid events and flexible customer offers for a more seamless contract experience. “Hilton has remained a leader in the meetings and…

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