News & Articles - business travel

  • Halifax Promotes Live Meetings as Industry Awaits Return

    Discover Halifax recently launched an initiative to help local and Atlantic bubble businesses and event organizers amid the pandemic. The Meet Again Halifax campaign and associated website includes tips and advice for hosting safe face-to-face events, as well as a list of trusted venues to help. “In a typical year, Halifax welcomes 5.3 million overnight stays who spend $1.3 billion locally. Business travellers attending meetings are an important part of this,” says Ross Jefferson, president and CEO of the city’s destination…

    Breaking News

  • Canadian Airline Suspends Most Service in Atlantic Region

    WestJet flights to four cities in the Maritimes will be discontinued next month. The carrier will indefinitely suspend routes to Moncton and Fredericton, N.B., Sydney, N.S., and Charlottetown, P.E.I, on Nov. 2. The move will eliminate more than 100 flights weekly or almost 80 per cent of seat capacity from the region. “It has become unviable to serve these markets and these decisions were regrettably inevitable as demand is being obliterated by the Atlantic bubble and third-party fee increases,” says…

    Breaking News

  • Hyatt Continues Brand Expansion amid COVID-19

    In a year when hotels are facing unprecedented challenges, Hyatt forged ahead to open a new hotel and convention centre in Mississauga, Ont. “We are excited to introduce Ontario’s first Hyatt Place hotel to the area,” says general manager, Celso Thompson. “With our smartly designed social spaces, including adaptable, state-of-the-art meetings and events spaces, and rooms with separate work and sleep areas, guests can easily multitask and accomplish what they need to do while on the road.” Located in the…

    Breaking News

  • What it’s Like to Open a Hotel during the Pandemic

    Despite the COVID-19 crisis and the impact it’s had on Canada’s hospitality and travel industries, several brave brands have forged ahead with ribbon-cutting ceremonies for new hotels. This includes Vancouver-based Northland Properties Corp., which opened not one but two hotels last month, though the celebratory occasions were more low-key. On Sept. 8, the company introduced its first Signature-branded hotel, Sandman Signature Saskatoon South Hotel, in Saskatchewan. On the same day, Atlantic Canada welcomed the Sutton Place Hotel Halifax. “We are…

    Corporate Travel & Incentives

  • The Show Must Go On: Safe Practices for the Return of Live Events

    The return of in-person conferences and events is crucial to helping economies recover. They attract exhibitors and attendees from all over the world, generating millions of dollars in tourism revenue, and support tens of thousands of jobs across a multitude of industries. As co-chair of the Exhibition Services and Contractors Association’s health and safety committee and a member of the industry event and health advisory group for the Global Biorisk Advisory Council, a division of the worldwide cleaning industry association…

    Event Operations

  • Canadian Airline Introduces Strict Mask Policy with Repercussions for Violators

    WestJet has adopted a ‘zero tolerance mask policy’ to better ensure safe travel on its airplanes. Passengers who refuse to don a face covering may be denied boarding. For those who remove their masks during a flight, the violation could result in the return of the aircraft to the gate and the offending passenger removed. A one-year travel ban with the airline may also be imposed. The rules, which came into effect Sept. 1, apply to all passengers over the…

    Breaking News

  • Canadian Airlines Open Up All Seats Ending Physical Distancing Onboard

    Canada’s two largest airlines have abandoned physical distancing rules on flights. Air Canada and WestJet are no longer keeping adjacent seats empty between passengers in economy class, including the middle seats in aisles. The return to pre-COVID-19 booking procedures came into effect July 1. The carriers announced they would start filling flights to full capacity a few days prior. Both cite the decision is in response to a pick up in air travel and is in line with the International…

    Breaking News

  • What Events May Look Like After the COVID-19 Pandemic

    COVID-19 has stopped meetings and events in their tracks. But although an unprecedented time for the industry, it will undoubtedly recover. “I am strongly convinced the physical event business will bounce back,” says best-selling author and frequent public speaker, David Meerman Scott, who studies how neuroscience affects behaviour. “Humans crave physical interaction with other humans. We want to be part of a tribe — that’s baked into our neuroscience. Our brains thrive around being around people who are just like…

    Contingency/Disaster Planning, Event Operations

  • Steps to Protect Yourself if an Event is Cancelled

    Many events have been affected by the COVID-19 pandemic, resulting in cancellations. Some vendors have returned deposits while others have agreed to hold them as a credit toward rescheduled events. Then there are those who have refused refunds or credits altogether. Why the difference? It often comes down to the terms included in your contract. With uncertainty around the outbreak and, consequently, when in-person events may take place, it’s important to review the cancellation policy to avoid a penalty. Also,…

    Meeting Community, The Business of Meetings

  • Study Shows Increased Confidence in COVID-19 Business Restoration

    Most companies are planning COVID-19 recovery for 2020, with one-third preparing for it in the next three months, according to a new report by the Global Business Travel Association (GBTA). “The global business travel industry remains at a standstill but we are finally beginning to see some light at the end of this very long tunnel,” says GBTA CEO, Scott Solombrino. GBTA is a business travel and meetings trade organization with operations on six continents. It surveyed almost 1,600 member…

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