News & Articles - Air Canada

  • Air Canada Enhances Trip Planning Tool for Customers

    Air Canada has expanded its Travel Ready hub, an interactive online tool to help those flying with the airline plan and prepare for upcoming trips. “We continue to develop practical solutions to help our customers be travel-ready, wherever they want to go. This includes assisting them in navigating the changing entry requirements set by countries in our global network by making all relevant information available in one convenient place,” says Lucie Guillemette, executive vice-president and chief commercial officer at Air…

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  • Canada’s Flight Plan for Safe Travel Receives Support from Airlines, Airports

    Transport Canada has revealed its action plan to reduce the public health risks of COVID-19 while flying. The multi-layered system of safety protocols applies to both airports and planes. They include travel restrictions; mandatory use of face masks for passengers and crew; health checks prior to passenger boarding; temperature screening; restricted services and passenger movement during flights; and enhanced cleaning and sanitation practices. In airports, these designs and measures include enhanced air conditioning and filtration systems; frequent cleaning of high-touch…

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  • Canadian Airlines Open Up All Seats Ending Physical Distancing Onboard

    Canada’s two largest airlines have abandoned physical distancing rules on flights. Air Canada and WestJet are no longer keeping adjacent seats empty between passengers in economy class, including the middle seats in aisles. The return to pre-COVID-19 booking procedures came into effect July 1. The carriers announced they would start filling flights to full capacity a few days prior. Both cite the decision is in response to a pick up in air travel and is in line with the International…

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  • air canada travel program

    Canadian Airline Revs Up for Summer with New Schedule, Cancellation Policy

    The country’s largest airline is ready for take-off, even if the advisory against non-essential travel remains in place for Canadians. Air Canada has released a new summer flight schedule to nearly 100 cities in North America and globally, at a time when some economies begin to open up. Within Canada, the schedule will increase to 58 routes in June from 34 in May, with more to be added in August and September. “As we emerge from the COVID-19 pandemic, during…

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  • Air Canada, Air Transat, Sunwing have updated information in wake of advisory

    TORONTO — It was a gruelling weekend for travel agents and suppliers. A number of airlines and tour operators have updates in the wake of the federal government’s global travel advisory, announced Friday, warning Canadians to avoid all non-essential travel outside of Canada, a warning that set off an unprecedented wave of rebookings and cancellations. Sunwing notes that the federal government has given assurances that flights arriving back to Canada from sun destinations including those in the Caribbean and Mexico…

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  • Air Canada Suspends Italy Service Until May 1

    Following changes in Italian government regulations that pretty much lock down the country – as well as ongoing health and safety concerns – Air Canada has suspended service between Canada and Italy 11. A spokesperson for Air Canada told PressToday that, “Our last flight to Rome will depart Toronto on the evening of March 10 and the last flight returning from Rome will be March 11 to Montreal. We continue to monitor this situation and evaluate conditions prior to resuming…

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  • Air Canada suspending flights to Beijing, Shanghai

    Press Release Air Canada is suspending direct flights to Beijing and Shanghai. Air Canada made the decision following the Government of Canada’s Advisory to avoid non-essential travel to mainland China. The flight suspensions are effective January 30, 2020, until February 29, 2020. Air Canada’s last flights departing Canada will operate today and the return flights will operate from Beijing and Shanghai tomorrow, January 30, 2020. Affected customers will be notified and offered options, including travel on other carriers where available,…

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  • Air Canada, WestJet remove Boeing 737 Max from operating schedule until June

    Press Release MONTREAL — Air Canada has removed the Boeing 737 Max from its operating schedule until June 30 following the manufacturer’s latest guidance about regulatory approval for the plane to fly again. It says the decision is based on operational considerations and is meant to provide customers with certainty around planning and booking travel. Air Canada has a fleet of 24 Boeing 737 Max aircraft, which it and other global carriers grounded last March following two fatal crashes of the aircraft. Boeing advised customers…

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  • Air Canada Celebrates the Arrival of its First Airbus A220, Continuing its Fleet Modernization Program

    Press Release: Canadian-built aircraft unveiled at the airline’s Montreal headquarters The first commercial flight departs Montreal for Calgary January 16, offering customers a modern, spacious new cabin interior A220 technology reduces fuel consumption by 20 percent per seat MONTREAL, Jan. 15, 2020 /CNW Telbec/ – Air Canada today unveiled the newest member of its fleet, the Airbus A220-300, before employees and special guests at the airline’s Montreal headquarters. Built-in Mirabel, Quebec, the Bombardier-designed aircraft continues Air Canada’s fleet modernization. The A220’s state-of-the-art design and the cabin is destined to be…

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  • Air Canada Adds Extra Bag Fees for Basic Economy on Atlantic Flights

    Press Release: It will now cost $140 (roundtrip) to check one bag when travelling in Basic Economy Class on Air Canada to destinations over the Atlantic and $200 for your second bag. The airline has revised its checked baggage policy for customers who purchase a Basic Economy Class ticket as of January 7, 2020. Here’s what the Air Canada website has to say: When you purchase a Basic Economy fare for travel between Canada and destinations over the Atlantic, or…

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