People & Profiles

  • How to address a problematic volunteer at your event

    Saying thanks, but no thanks to disruptive volunteers There are few things I find more annoying than the comment, “But I am just a volunteer!” Some people join boards or committees only to network, which is noticeable and can often impact the impression you leave. And sometimes not in a good way. What led us here? Performance problems relate to the quality, quantity, timeliness of the work or rate of improvement on an assignment. Your expectations should be clearly outlined…

  • The future of talent in meetings and events

    By Issa Jouaneh Meetings and events are about bringing people together. This is an industry that combines art and science to create unforgettable experiences, and relies heavily on talent within to manage the seamless execution of those experiences. To succeed, it takes a special kind of person with the right training, a firm grasp on new technology, passion and integrity. My team at American Express Meetings & Events has explored the future of talent in the meetings and events industry,…

  • How to be more creative and successful

    When it comes to the concept of innovation, it’s not uncommon for many enterprises and individuals to struggle – big ideas seldom happen, or come to fruition, overnight. But to overcome these initial stumbling blocks, and be more creative and successful in business, all it often takes is a slight shift in thinking – one which can quickly send your prospects soaring into overdrive. Case in point: What people don’t realize is that innovation is often about evolution, not revolution.…

  • The Metro Toronto Convention Centre wins two prestigious building operations awards

    The Metro Toronto Convention Centre (MTCC) is proud to announce that it has been honoured with the 2017 Outstanding Building of the Year (TOBY) Award and the Certificate of Building Excellence in the public assembly category by the Building Owner’s and Management Association of Toronto (BOMA). The TOBY Award and the Certificate of Building Excellence are prestigious recognitions awarded to facilities with the highest levels of quality in many categories of building operations including energy conservation, building performance, security standards and community…

  • WestJet again named Canada’s most trusted airline

    WestJet has again been named Canada’s most trusted airline by the Gustavson Brand Trust Index instituted by the Peter B. Gustavson School of Business at the University of Victoria. The airline was also named one of Canada’s top ten most trusted brands. The results are based on more than 6,500 Canadian consumer responses to a survey on 294 Canadian brands. “As the airline industry overall faces intense consumer scrutiny, I am pleased that WestJet’s caring brand continues to buck the trend,” said Gregg Saretsky, WestJet President…

  • Free speech: It is worth the price

    In January of this year, a mob attacked a building at the University of California, Berkeley. Their purpose was to prevent someone with whom they disagreed from speaking. In April, another speaker invited to address an audience at the same university was similarly prevented from speaking due to threats of violence. These incidences and many others like them have raised serious questions about the legitimacy of a right that once was taken for granted – free speech. Indeed, there are…

  • Metro Toronto Convention Centre president and CEO honoured with PCMA Lifetime Achievement Award

    The Metro Toronto Convention Centre (MTCC) congratulates Barry Smith, President and CEO, on being honoured with a Lifetime Achievement Award by the Professional Convention Management Association (PCMA) Education Foundation at the 2017 Visionary Awards in Washington, D.C. Smith is one of the first Canadians to ever receive this prestigious award, which recognizes inspirational leaders for their extraordinary contributions to the business events industry. The award acknowledges Barry as an industry pioneer who has earned a strong reputation for successfully attracting international business…

  • American Express GBT announces new commercial leadership structure and appointments

    David Reimer appointed to SVP/GM for the Americas Elyes Mrad appointed to SVP/GM, International American Express Global Business Travel (GBT) has announced a refocused commercial leadership structure as part of the organization’s effort to create and deliver value for customers around the world. David Reimer has been promoted to Senior Vice President and General Manager for North America, overseeing the U.S. and Canada. Elyes Mrad will become Senior Vice President and General Manager, International, overseeing the EMEA and APAC regions…

  • Eight new rules for career success

    Ever feel like the corporate ladder is broken? That’s because you’re making the mistake of trying to climb it. As we discovered through our research, an increasingly uncertain business world requires all-new methods of thinking and strategies to navigate. Following are eight new rules needed for career success in increasingly unpredictable professional environments – and how to use them to vault yourself straight into the executive suite. Become essential – You’ve got to be crucial to your organization – not someone…

  • IACC names United Kingdom and Canada chefs winners of the Global Copper Skillet Competition

    Six chefs from IACC‘s Americas-, Australia-Asia-Pacific- and European-member venues competed for the Global Copper Skillet at the UCLA Meyer & Renee Luskin Conference Center on Tuesday, April 4.  The event served as the final stage in a three-part competition.  United Kingdom and Canada chefs were named as the Global Copper Skillet winners during the IACC-Americas Awards Banquet the following day, and took home the coveted Global Copper Skillet award. Mary Palecek, sous chef at Sundial – Woodside Conference Centre, Kenilworth,…

Venue & Supplier Profiles