The Business of Meetings

  • Five corporate travel challenges meeting planners should prepare for

    By Dirk Baerts The year 2016 continues to bring unprecedented opportunities for the meetings and incentives industry in Canada. While new opportunities exist, meeting planners and travel organizers will also face increased challenges. Canada is an attractive destination for international business meetings thanks to its high level of service, easy access, business culture, as well as competitive pricing. According to ICCA, Canada ranked 9th in the world in 2014 for most international meetings held. Destinations like Toronto, Vancouver, and Montreal continue…

  • How content management can extend the benefits of a conference after it’s over

    By Oliver Vadas Finding a way to provide ongoing support for professional development and information distribution are important considerations for a growing number of corporate and association meeting planners. Making conference content available to an entire audience or association membership — not only to registered conference delegates — is the best way to fulfill that mission. The first phase of the education process is to explain the benefits of preserving conference contents. The following article is intended to assist event…

  • Hotel consolidation: What meeting planners need to know

    By Milton Rivera Hotel consolidation has been front-page news for several months now and meeting planners may be wondering how this consolidation will impact their upcoming negotiations and events. The way that planners engage and plan their meetings and events with hotels will inevitably be transformed, creating both opportunities and challenges. Here are four things planners need to consider: Changing financial/commission models Consolidation could lead to a change in financial models and produce tougher negotiation situations. Therefore, planners must be…

  • Planning resilience: Facing today’s challenges as an event manager

    Do you have the most stressful job? Each of us is faced with perpetual challenges in our workplace that seem to be continually increasing and adding to our stress levels. With the current climate of economic uncertainties, increasing workloads and unrelenting demands, most of us will likely claim we have the most stressful job. CareerCast conducts an annual assessment of the most stressful careers. Surprisingly, or not so surprisingly, event coordinator was ranked No. 5 in 2014 and No. 8…

  • Life Science events held at the Palais des congrès de Montréal help generate $64.2 million in economic benefits

    In 2015, the Palais des congrès de Montréal will have hosted 22 national and international life science related events. These conferences, meetings, consumer shows and trade shows will have attracted nearly 47,000 participants and business tourists to the city, who will have booked 41,000 room nights in Montréal hotels. These events will contribute over $64.2 M to Montréal’s and Québec’s economy. “As the top host city in the Americas for international conventions according to the Union of International Associations and…

  • Building trust: What meeting planners want suppliers to understand

    Meeting planners are hardworking, resilient and well-organized individuals who rely upon a variety of suppliers to deliver the meetings they manage. They face the stresses of orchestrating an endless array of tasks and suppliers into a seamlessly delivered meeting, conference or convention. The reliance of the planner upon their suppliers cannot be emphasized enough. There is no second chance as the planner gets one opportunity to deliver their meeting well. Each supplier inherits partial responsibility, not only for the success…

  • Five hot-button items for the business events industry in 2015

    With 2014 squarely behind us and a clear view ahead to 2015, what can the business events industry look forward to in the months ahead? Will we be beating down old topics of debate or will we find valuable solutions and seek newer, hotter discussions? Here’s my take on a few things to keep a close eye on. 1. Mind the gap It seemed like everywhere you turned, conference content included a panel discussion on the topic of the generational…

  • Matchmaking 101: Five keys to building client-planner relationships

    By Kristin Hosie It’s not every day you meet the man or woman of your dreams, and the same goes for clients. If you are a third-party planner, clients come from all walks of life, all areas of business and a variety of industries. It becomes our job to assess their needs and wants, manage their expectations, and walk the line of professional versus personal for each and every client. Much like a personal relationship, a client-planner relationship is built…

  • Business events are big business

    “Make no mistake, business events are big business, and it is an industry that is much larger than may be perceived.” This was the opening statement presented at the recent Maximum Velocity II: Destination Canada forum in Winnipeg. This forum was convened with specialist practitioners and stakeholders from all over Canada representing government, the meetings, incentives and conventions business, the leisure tourism business, and as well as destination marketing organizations (DMOs), airports, carriers, and national industry organizations. TIAC, the Tourism…

  • The business meetings industry: Don’t bet against us, we’re much bigger than you think

    Is it any wonder why I sense a very small percentage of our friends and family actually know what “we” do for a living? When I say “we,” I’m referring to the droves of people in this country that are directly employed within the business meetings industry. On that very same note, very few people likely know what our economic contribution to the system is either, and that includes most of us that work in it. In a time of…

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