Meeting Community

  • Expansion of CAEM Mentorship Program Aims to Create Sense of Community

    The Canadian Association of Exposition Management (CAEM) has opened applications for its expanded mentorship program. The broadened program will not only foster mentor-mentee relationships but enable peer-to-peer ones, too. CAEM says it hopes the change will create a greater sense of community during these unprecedented times. Launched in 2019, the mentorship program matches leaders in Canada’s event and exposition community with emerging business professionals to inspire and enable them to become the leaders of tomorrow. To apply, mentors must have…

  • Canadian Airline Revs Up for Summer with New Schedule, Cancellation Policy

    The country’s largest airline is ready for take-off, even if the advisory against non-essential travel remains in place for Canadians. Air Canada has released a new summer flight schedule to nearly 100 cities in North America and globally, at a time when some economies begin to open up. Within Canada, the schedule will increase to 58 routes in June from 34 in May, with more to be added in August and September. “As we emerge from the COVID-19 pandemic, during…

  • Steps to Protect Yourself if an Event is Cancelled

    Many events have been affected by the COVID-19 pandemic, resulting in cancellations. Some vendors have returned deposits while others have agreed to hold them as a credit toward rescheduled events. Then there are those who have refused refunds or credits altogether. Why the difference? It often comes down to the terms included in your contract. With uncertainty around the outbreak and, consequently, when in-person events may take place, it’s important to review the cancellation policy to avoid a penalty. Also,…

  • GBAC Star Certification to Help with Reopening of Events Industry

    A new program will enable public venues of all sizes to create and maintain an effective cleaning, disinfection and infectious disease prevention plan that could help with the safe resumption of face-to-face events and allay attendee concerns. Unveiled by the Global Biorisk Advisory Council (GBAC), a division of the worldwide cleaning industry association ISSA, GBAC Star establishes requirements to assist facilities with work practices, protocols, procedures and systems to control and minimize the risk associated with virulent agents like the strain…

  • Study Shows Increased Confidence in COVID-19 Business Restoration

    Most companies are planning COVID-19 recovery for 2020, with one-third preparing for it in the next three months, according to a new report by the Global Business Travel Association (GBTA). “The global business travel industry remains at a standstill but we are finally beginning to see some light at the end of this very long tunnel,” says GBTA CEO, Scott Solombrino. GBTA is a business travel and meetings trade organization with operations on six continents. It surveyed almost 1,600 member…

  • Canadian Task Force to Tackle Exposition Industry Recovery

    A task force has been established to help with the resumption of trade and consumer shows. Created by the Canadian Association of Exposition Management (CAEM), the 24-person group will lay the groundwork for the responsible, safe and effective reopening of the exposition industry, which has been greatly impacted by the COVID-19 pandemic. “Business events serve as an immense driver of economic growth and innovation,” says CAEM president, Catherine MacNutt. “By uniting as an industry and collaborating with our strategic partners…

  • Sanitized Air Travel to Affect More than 70 Points in Passenger Journey: Report

    Dozens of areas in an airport could change after the coronavirus pandemic to restore confidence in flying, according to a leading aviation marketing consultancy firm. In its latest report, SimpliFlying details what it will be like to fly in the age of ‘sanitized’ travel, from check-in through arrival at the destination. Highlights of the multi-step approach to passenger safety include all bags to be ‘sanitagged,’ the touchless cabin, in-flight janitor and the end of the ‘30-minute turn.’ Beginning with online…

  • Company Pivots Scope of Service to Save its Business During Pandemic

    A leading Canadian event staffing company is shifting its service during the coronavirus outbreak. BBW Event Staff has announced it is transforming its trained customer service professionals into COVID safety ambassadors to help businesses and properties safely reopen. “If we don’t do something now, we won’t be around on the other side of the pandemic to see our customers and employees again,” says BBW senior vice-president and co-founder, Sheila Wong. “I’m not letting a virus take us down after three…

  • Provinces Begin Releasing Plans for Re-Opening

    TORONTO — Within the last two weeks, several provinces have been working on and/or releasing plans to re-open their economies and begin loosening restrictions put in place to help control the COVID-19 pandemic. Provinces have made it clear that these actions will be measured and restrictions may be lifted or reinstated based on public-health needs. Many Premiers have also reminded the public that these re-opening processes do not mean “business as usual” will resume in the near future. Newfoundland and…

  • Hyatt Launching Global Care & Cleanliness Commitment

    CHICAGO — Hyatt Hotels Corporation has announced a Global Care & Cleanliness Commitment to further enhance its operational guidance and resources around colleague and guest safety and peace of mind. The multi-layered commitment builds on Hyatt’s existing protocols and will include an accreditation process by the Global Biorisk Advisory Council (GBAC) at all hotels around the world; colleague training and support resources; and a cross-functional working group of medical experts and industry professionals that will contribute to various aspects of…

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