Meeting Community

  • Air Canada introduces Maple Leaf Lounge Express

    Press Release Air Canada unveiled another convenient way for premium customers to work or relax prior to their flight with the Maple Leaf Lounge Express, located in the Toronto Pearson International Airport Terminal 1-transborder departure area. The lounge joins the existing Maple Leaf Lounge as the second premium lounge product available to customers departing to the US from Toronto-Pearson. Business Class customers or those with select Altitude Status, as well as Star Alliance Gold members departing on an Air Canada,…

  • Fairmont Royal York celebrates 90th anniversary with major lobby reno

    Press Release Fairmont Royal York celebrated its 90th birthday today, surrounded by employees, guests, and members of the community. To commemorate the occasion, the iconic Toronto hotel also unveiled its transformed lobby, designed by Rockwell Group, and new lobby bar. Hundreds of people crowded the famed lobby for the celebrations, which were inaugurated with entertainment from Big Smoke Brass Band. Present at the grand reveal were Mayor of Toronto, John Tory; Regional Vice President Accor Central Canada and General Manager,…

  • Metro Toronto Convention Centre generates half a billion in economic impact

    Press Release The Metro Toronto Convention Centre (MTCC) announced today that it generated $556 million in economic impact for Toronto and the Province of Ontario during its 2018/19 fiscal year. Aside from the centre’s key contribution to the economy, the end of year results also highlight how the MTCC supports local businesses, helps fight hunger in the community and continues to lead by example in terms of sustainability. How the MTCC helped boost the economy in fiscal year 2018/19 $556…

  • WestJet guests now boarding for beautiful Barcelona

    Press Release WestJet opened greater access to both Europe and Canada with its inaugural flight between Barcelona-El Prat Airport (BCN) and Toronto Pearson Airport (YYZ). The airline’s new route is its first to Spain and gives European business and leisure travellers access to the greater WestJet network through the airline’s Toronto hub. “This flight between Barcelona and Toronto complements our existing Toronto–London (Gatwick) service in providing our guests with another non-stop flight to a popular European tourism and financial centre,” said Arved von zur Muehlen, WestJet Chief Commercial Officer. “In addition, Europeans looking to travel to Canada this…

  • Line blurring between low-cost and traditional carriers, J.D. Power finds

    Press Release Is this the golden age of air travel? According to the J.D. Power 2019 North America Airline Satisfaction Study, SM released today, a combination of newer planes, better ticket value and improved customer touchpoints have driven overall satisfaction with airlines to its highest point in history, up 11 points (on a 1,000-point scale) from last year’s record-setting performance. The surge is driven by significant improvements among traditional carriers, while satisfaction slowed with low-cost carriers. “Airlines continue to deliver on the…

  • Swoop carries its one-millionth traveller

    Press Release Swoop celebrated its one-millionth traveller on a flight from Edmonton to Hamilton earlier this week. William and Emily Burchat were surprised to be selected as the lucky recipients of a round-trip for two on Swoop and a commemorative, Swoop branded, model aircraft. The pair were travelling to Hamilton with their twin infant daughters who were meeting their grandparents for the first time. “It was an awesome experience. They were all super helpful, every single one of them,” said…

  • WestJet ratifies three-year agreement with WestJet Encore flight dispatchers

    Press Release WestJet today announced that WestJet Encore flight dispatchers, represented by the Canadian Airline Dispatchers Association (CALDA), have successfully ratified a three-year agreement. This ratified agreement starts May 22, 2019 and expires on May 22, 2022. “We are pleased with today’s outcome and believe that this agreement recognizes the hard work and valuable contributions of our WestJet Encore dispatchers,” said John Aaron, WestJet Vice-President and General Manager, Encore. “Today’s outcome is a solid example of WestJet Encore dispatchers coming together to advance the…

  • Quebec City launches exclusive event promotion

    From river cruises to spa retreats, and world-renowned festivals to unparalleled culinary experiences, Québec City has no shortage of experiences for visitors to explore. Now, thanks to a new promotion between Québec City Business Destination and its members, meeting and event planners have the opportunity to add an exclusive VIP experience to their program. “We wanted to share the very best of Québec City with meeting planners and their attendees,” explains Ann Cantin, Director of Communication and Marketing for Québec…

  • A New Chapter at Centre Mont-Royal

    Q&A with the Montreal venues new general manager 19 years after joining Centre Mont-Royal’s founding team, Luis Ribeiro is now general manager of the iconic Montreal venue. We reached out to learn his plans and discover what’s next for the city’s premier event destination. Now that you’ve had a few months to settle into your new role, what’s on your radar? My priority as general manager is to keep the Centre steady and moving in the right direction, which our…

  • MTCC Appoints GES Canada as its Official General Service Provider

    GES, a global, full-service provider for live events and the Metro Toronto Convention Centre (MTCC), Canada’s leading convention and trade show facility, announced the appointment of GES as the MTCC’s Official General Service Provider. The new five-year agreement builds on the organizations’ long and successful partnership. “GES has a proven track record for exceeding customer expectations and we are pleased to continue to build on our established partnership,” said Lorenz Hassenstein, president and CEO of the Metro Toronto Convention Centre. “It is…

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