Event Operations

  • Volunteer engagement: Eight tips for creating a good time onsite

    Working in the not-for-profit management world, we simply could not operate within the organizations we work with without volunteers. Giving your volunteers a great onsite experience by keeping them engaged and happy at your events is one way to recognize and acknowledge their time commitment, contributions and support to volunteer-run organizations – because after all, they are critical to the success of your event. Before we run through this list, ask yourself, who are your volunteers? What do they expect…

  • Canadian company Planner Protect to build better event contracts

    This week marked the official opening of Planner Protect, a Canadian firm that helps event planners, venues and event hosts negotiate fair contracts. Natural and economic changes over the last two decades have made business events riskier than ever for event planners. Natural disasters and extreme weather mean planners have to worry about cancelling or making frantic last-minute changes. Civil unrest, threats of terrorism and health warnings make it hard to ensure a city or site will be safe for…

  • Celebrate Ontario 2017 now accepting applications

    Province investing in festivals and events to boost tourism and create jobs Ontario is encouraging festival and event organizers across the province to apply for Celebrate Ontario 2017 funding. Celebrate Ontario is a grant program that makes it easier for festival and event organizers to offer new and improved experiences that attract more tourists and increase visitor spending. Last year, the program supported 200 festivals and events across the province, boosting local economies. For 2017, organizers of existing large festivals…

  • Now what? Planning your post-event strategy

    By Kelly Furnish, Event Coordinator, Managing Matters The lights are off and the last attendee has the left the building. After months of planning and promoting, you have successfully completed your event… but what happens next? All too often, planners underestimate the importance of what happens post-event, missing out on key opportunities to gain insight into improvements for the future, promote meaningful engagement and establish loyalty with attendees. As part of every event’s conception, planners should be thinking about its completion…

  • Connected hotels: The next big thing

    By Tony della Busa After the record-breaking year in 2015 ended, many in the industry asked: “How are we going to make 2016 better?” Not surprisingly, there continues to be major growth opportunities in the power and use of mobile devices and apps. As a key area of development for hotels, they will need to find ways to further innovate to better connect and deliver a more personal and localized experience for their mobile guests and meeting planners. The key…

  • How to create temporal landmarks and why they are crucial to your events

    By Ben Moorsom Do you find that you’re more likely to set and tackle your goals following a meaningful event such as the start of a new year, a milestone birthday or an anniversary (work or personal)? Do you feel as though these events give you a “fresh start” or inspire you to take stock of where things are at and where you’d like them to be? If so, you’re experiencing the Temporal Landmark effect. Where were you when you…

  • The meeting sales package is dead

    There, I said it. Although the printed glossy folders with picture brochures, menus, venue specs and offers still exist, meeting sales packages have outgrown their usefulness – according to most planners. Blame it on the nomadic way we work today. On any given day our “office” can be our home, the car, Starbucks – work is the thing we do, not the place we go. Those of us who do still work in physical offices are noticing an evolution in…

  • On the menu: A look at the top catering trends

    By Jasmine Baker In today’s competitive meetings and events industry, catering is a major component of most business and social events that can benefit from the expertise of hospitality professionals who care about crafting thoughtful food, beverage and hospitality experiences in unexpected settings — from small and intimate to the big stage. At For the Love of Food, it is our job to know what’s exciting in all forms of catering and it’s our pleasure to share it with you. Here…

  • The International Centre expands complimentary WiFi solutions

    The International Centre is pleased to announce a significant expansion to its wireless Internet program with the addition of the Conference Centre and Aviation Ballroom as areas where WiFi is provided complimentary. The new offerings now cover nearly 39,000 square feet of additional flexible meeting space where attendees can connect freely and perform routine online tasks. The International Centre’s leading technology program already boasts existing complimentary WiFi in all of its lobby areas and Craft Eatery, the venue’s permanent restaurant.…

  • Setting the tone: Tips for setting a mood upon entrance to your event

    The tone of your event entrance starts long before your first attendee arrives. You must set your tribe’s level of ambition. Raise your level of expectation from your staff, your team and your volunteers, and build your culture as a force for good. Events can be long hours, exhausting days and taxing on the brain – but they are also fun and rewarding! Let your team have fun with their onsite presence. Encourage them to be goofy while maintaining a…

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