Event Operations

  • Food and beverage: What convention and conference centres typically do wrong

    By Jeff Dover Food and beverage is an important part of a meeting, conference or convention. Many delegates rate networking as one of or the key reason they attend, and much of the networking is done at meals or on breaks. Gala dinners can be another highlight. A facility with good food and beverage is important to event convenors when choosing a venue. For the venues, food and beverage is a key component of the offering. In some facilities which…

  • Don’t let technology become a meeting distraction, warns Imago Venues

    Technology in meetings has to be used carefully to avoid it becoming a distraction, according to Imago Venues. Its research – Is the meetings industry is doing enough to inspire the business leaders of tomorrow? – found that whilst 75 per cent of delegates and 77 per cent of students like meetings to use interactive games and new technology, it has to be used so it does not take away from the learning process. The research was carried out in conjunction with…

  • How mutual respect, inclusion and open-mindedness provoke positive experiences at your corporate event

    What are you hiding from? On a recent flight, I was immersed in the story of Hidden Figures, which follows the colored women who were part of the collaborative team behind NASA’s manned space flight program. This movie sparked several thoughts. First, diversity and inclusion start at the top of an organization (or home), and require every single person to have respect for every other person. We must not base our assumptions on skin tone, spiritual belief, educational background, hometown…

  • Immersive hotels create unique experiences for corporate travellers

    Technology plays prominent role in what corporate travel guests now covet By Rebecca Melnyk Hotels are no longer just a place to sleep or eat; they have become “social connectors, ambassadors of all things local, curators of personal narratives,” as well as tangible extensions of a community, says Ian Rolston, senior project designer at HOK Ltd. (HOK). The economic downturn post 2009 and the rise of technology are two elements that have shifted the idea of status in North America,…

  • Getting noticed: Four tips planners can use for making their event RFP stand out

    Growing up, one of my mom’s adages was “there’s a time and a place for getting noticed!” This may or may not be true – but what I do know for sure is that I want the Request for Proposal (RFP) for my events to stand out to prospective venues every time. Preparing to release an RFP for an upcoming event can be an exciting time, but it can also be wrought with anxiety about how much/what information to include,…

  • 10tation Event Catering partners with top Canadian celebrity chefs

    Are you looking for star power at your next event? Are you interested in bringing the cuisine of a renowned chef to your guests at an upcoming gala and looking for somebody to make it happen? While chefs offering catering services outside their restaurants is not a new concept, their partnerships with popular catering companies has become a rising trend in staple American hotspots, starting with Mario Batali in New York City. In the summer of 2013, Batali teamed up…

  • Meeting design for transformative experiences

    According to dictionary.com, the term meeting has many meanings, and many synonyms. It struck me that the synonyms are the words we need to more carefully consider when we are designing our meetings if we want them to be effective. What do I mean by effective? If we consider the origin of meeting design as a philosophy that began around 2009 with the Meeting Architecture Manifesto, and as a stakeholder deliverable as laid out in the Event Design Handbook in…

  • Five areas to watch for reducing risk in business event planning

    By Yma Sherry The meetings and events environment has undergone a lot of change in the past few years. More and more companies are rolling out managed meetings programs to enhance transparency, gain efficiencies and save money. But, as with any bustling business division, there are inherent risks lurking in meetings and events departments. These are risks that companies cannot afford to overlook. American Express Meetings & Events took a look at meeting planners’ current awareness and behaviours around these…

  • Can event venues cancel your contract concessions?

    It feels great to negotiate concessions as part of an event contract. Concessions, by definition, are a contractual agreement where one party provides something of value to the other party in exchange for something else. In the case of the events and meetings industry, one typically sees concessions offered in a venue contract, in recognition of the event host choosing the venue to host its event. Venue contract concessions can be wide-ranging and are prioritized differently for each event. Examples…

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