Contingency/Disaster Planning

  • Organizers, Venues take Meaningful Steps to Bring Events Industry Back

    The events industry is getting ready for a new landscape as provincial and local governments country-wide lift pandemic-related restrictions on businesses and group gatherings. Recognizing people may be uneasy and even anxious about attending larger exhibitions like conferences and trade shows when they are allowed to resume, organizers and venues are taking steps now to impart consumer confidence. “We have been preparing for a return of events by building a list of potential measures that sit under the cornerstones of…

  • What Events May Look Like After the COVID-19 Pandemic

    COVID-19 has stopped meetings and events in their tracks. But although an unprecedented time for the industry, it will undoubtedly recover. “I am strongly convinced the physical event business will bounce back,” says best-selling author and frequent public speaker, David Meerman Scott, who studies how neuroscience affects behaviour. “Humans crave physical interaction with other humans. We want to be part of a tribe — that’s baked into our neuroscience. Our brains thrive around being around people who are just like…

  • Safety and security education for planners

    By Maria da Cunha, CTC, CMP Planning an event consists of various planning aspects throughout the life of the event. In today’s environment, one of the most important stages is security for the event and how the planner ensures that everyone and everything is protected leading up to and during the event. Security has always been part of event planning, but it’s not always top of mind in the initial planning stages of the event. Instead, it is often considered…

  • Could your event be used as a platform for someone else’s cause?

    On September 1, 2016, National Football League player Colin Kaepernick opted to kneel during the national anthem, creating a countrywide controversy, which has grown into one of America’s most intense national debates. From every corner bar watching Monday night football to the White House, opinions have been voiced, insults traded and threats made. Social media has proven to be the very powerful accelerant for this explosive situation. The NFL is the richest sports organization in history with US$13 billion in…

  • How a customs broker can add to the success of your next event

    By Diane Labbé Deegan Let’s say you’re planning a meeting in Canada featuring some international exhibitors. By holding your event in Canada you’re excited about the prospect of easily attracting worldwide attendees. You then think: “But my association is based in the United States. How do I get my registration and exhibitor material across the border?” More importantly, “how will my US sponsors and exhibitors” send their material? The good news is that the Canadian government, in an effort to…

  • Eight components of a high-level emergency plan document for your conference or event

    Mitigation, media and muster points: Discussing emergency plans at your pre-conference event Risk management, security procedures and emergency planning are all top-of-mind with today’s meetings industry professionals. Just like events – pre-conference meetings (aka pre-cons) come in all shapes and sizes. I’ve been at pre-cons with three people and with 20 people. I’ve been at pre-cons with a formal agenda and with no agenda. I’ve been at pre-cons with my client present and on my own. While there is no…

  • Five areas to watch for reducing risk in business event planning

    By Yma Sherry The meetings and events environment has undergone a lot of change in the past few years. More and more companies are rolling out managed meetings programs to enhance transparency, gain efficiencies and save money. But, as with any bustling business division, there are inherent risks lurking in meetings and events departments. These are risks that companies cannot afford to overlook. American Express Meetings & Events took a look at meeting planners’ current awareness and behaviours around these…

  • Canadian company Planner Protect to build better event contracts

    This week marked the official opening of Planner Protect, a Canadian firm that helps event planners, venues and event hosts negotiate fair contracts. Natural and economic changes over the last two decades have made business events riskier than ever for event planners. Natural disasters and extreme weather mean planners have to worry about cancelling or making frantic last-minute changes. Civil unrest, threats of terrorism and health warnings make it hard to ensure a city or site will be safe for…

  • Overcoming event industry threats and improving the value chain

    In April, I had the opportunity to attend both IMEX Frankfurt (fabulous!), and hosted in partnership with this, the inaugural International Special Event Society Global Event Summit with Visit Scotland and Events are Great Britain. If you were to follow the posts of any member of this group, you will see the rolling hills of Gleneagles Golf Course, men in kilts aboard the Royal Yacht Britannia, the very cool built in tiered and rotating seating in the Edinburgh International Conference…

  • GBTA poll shows vast majority of companies have effective risk management plans

    Business travel is resilient despite attacks in Brussels More than 72 per cent of global travel buyers report that their company has a risk management plan in place, according to a poll conducted by the Global Business Travel Association (GBTA) and its European partner associations. In addition 81 per cent found their company’s risk management plan to be effective directly following the terror attacks in Brussels. “Risk is a part of doing business and in the past year we have…

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